Last updated: 11 October 2026
BashFashion is a UK-based, online-only retailer selling technology, home, sports, beauty and everyday essentials. This page explains how we process orders, fulfil deliveries and handle returns.
Orders & Processing
Orders are processed within 1–3 calendar days. Cut-off is 3:00 PM (London time), Monday to Sunday. Public holidays excluded.
Shipping
We ship from logistics centres in China, Hong Kong, the EU, and the US. The origin for each product is on its product page. Most deliveries take 5–15 business days from dispatch. Faster regional estimates may apply to eligible EU and US warehouse products, as shown on the product page or at checkout. See our Shipping Policy and Fulfilment Warehouses for full details including customs and duties.
Returns
Returns go to the overseas logistics centre that dispatched your order. The fulfilment origin is shown on the product page before purchase. Depending on the product, the return destination may be China, Hong Kong, the EU or the United States. For change-of-mind returns, you pay international return postage. For faulty, damaged or incorrect items, we cover return postage as set out in our policy. Contact sales@bashfashion.co.uk for the authorised address before sending anything. Our London administrative address does not accept returns.
30-day change-of-mind returns. 6-month manufacturing fault guarantee. Full details in our Refund Policy.
Contact
Email: sales@bashfashion.co.uk
Hours: Monday to Friday, 9:00 AM – 5:00 PM (London time)
Account: account.bashfashion.co.uk
BashFashion — 39 Fowler Road, London, E7 0AU, United Kingdom. Online only — please do not visit for returns or collections.